<%@ page isThreadSafe="false" %><%@ include file="globalPaths.jsp" %><%@ include file="globalDefinitions.jsp" %><%
boolean done = false;
String message = "";
String url = "";
boolean err = false;
String errText = null;
String senderEmail = "";
String steps = null;
String exampleSteps = "\nError message: [please paste error message]\n\n"
+ "Steps to reproduce: [describe what led to error]\n Example:\n 1) open page A \n 2) hit button B,\n 3) it will display C instead of D";
boolean enableCaptcha=true;
String captchaResponseToken = request.getParameter("resptoken");
if ("Done".equals(request.getParameter("submit")))
{
url = request.getParameter("url");
if (url == null || url.length() == 0)
url = globalSite;
sendRedirect(response.encodeRedirectUrl(url));
return;
}
String remoteIP = "UndefinedIP";
if (request.getRemoteAddr() != null)
{
remoteIP = request.getRemoteAddr();
}
if ("Send".equals(request.getParameter("submit")))
{
String mes = null;
mes = request.getParameter("message");
setParameter("messageSession", mes);
String uryl = null;
uryl = request.getParameter("url");
setParameter("urlSession", uryl);
steps = request.getParameter("steps");
setParameter("steps", steps);
senderEmail = request.getParameter("senderEmail");
setParameter("senderEmail", senderEmail);
if (steps == null || "".equals(steps.trim()))
{
err = true;
errText = "Please specify how to reproduce the problem.";
}
if (steps.indexOf("it will display C instead of D") != -1)
{
// User did not specify stepst to reproduce the problem
steps = "";
}
if (uryl == null || "".equals(uryl.trim()))
{
err = true;
errText = "Please specify the URL of the page where you are having trouble.";
}
if (mes == null || "".equals(mes.trim()))
{
err = true;
errText = "Please specify the exact text of the error message.";
}
url = globalSite;
if (getParameter("logged")!=null && !"null".equals(getParameter("logged")))
{
url = globalSecurePrefix + response.encodeUrl("accountArtist.jsp");
}
if (enableCaptcha)
{
if (captchaResponseToken == null)
{
throw new UserInputException("Missing required captcha parameter");
}
boolean flag = verifyCaptchaResponse(captchaResponseToken, remoteIP, null);
if (!flag)
{
err = true;
errText = "\"I'm not a robot\" challenge failed";
}
}
if (!err)
{
plainContent="Problem reported by user:\n";
plainContent+="\nError message: "+request.getParameter("message");
plainContent+="\nProblem url: "+request.getParameter("url");
plainContent+="\nActions: " + steps;
plainContent+="\nPlatform: "+request.getParameter("platform");
plainContent+="\nBrowser: "+request.getParameter("browser");
if (getParameter("logged")!=null)
{
plainContent+="\n\nArtist Info:"
+ "\nid: "
+ getParameter("loggedartist")
+ "\nName: "+getParameter("loggedartistname")
+ "\nPackage: "+packageToString(getParameter("loggedartistpack"));
}
plainContent+="\nEmail: "+senderEmail;
message = "Thank you for filling out MesArt Problem report.
"
+ " Your report has been submitted to MesArt staff. Don't hesitate to"
+ " write to us if you'll notice anything else that needs improvement.
";
if (!send(htmlContent, plainContent,companyName,contactUsEmail,"Problem report", "MesArt Admin Notification", contactUsEmail, devEmail))
{
// Error will be logged inside send function
message="There was a problem sending your report to MesArt.
"
+ "
Please send it to us via email at support@mesart.com.
"
+ "We apologize for the inconvenience.
";
}
done = true;
}
}
else
{
// Form not yet submitted. Set default values.
steps = exampleSteps;
if (getParameter("logged")!=null)
{
senderEmail = (String)session.getAttribute("loggedartistemail");
}
}
%>
Problem report page
<%@ include file="inc/head.txt" %>
<%@ include file="inc/topse.txt" %>
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Report Problem |
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<%
if (done)
{
%>
<%=message%>
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<%
}
else
{
%>
<%
}
%>
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<%@ include file="inc/bottom.txt" %>
<%@ include file="globalFinally.jsp" %>